MEXC exchange safely supports crypto asset trading (BTC, ETH, USDT). When we trade Bitcoin, altcoins, etc. on our platform in real time, if we do not know how to operate the platform, we can solve the problem by contacting the support center. The support center does not provide telephone support, but you can receive support via email or live chat.
MEXC Global Type of support
MEXC has a customer service program for crypto assets, listed coins, futures and spot trading, with support available via email or live chat. Both are available 24 hours a day, 365 days a year, so you can respond at any time. If you have free time, we recommend email, and if you want an immediate response, we recommend live chat. We also provide services related to purchasing, selling, and logging in virtual currency. We also support spot trading, fund transfers, the latest airdrops, campaigns and MX token deposits and withdrawals.
| Live Chat | 24 Hour |
| 24 Hour |
MEXC’s support center is characterized by its overwhelmingly fast response times compared to other virtual currency exchanges. Therefore, users can enjoy very comfortable trading. Please check the terms and conditions at the center. If you find any abnormalities during inspection, please contact support and submit a proposal, and they will work with you to make improvements.
MEXC Global supported language
MEXC supports up to 17 languages listed below by category, so details are listed below. It can be said that it is a fairly friendly exchange as it supports a large number of languages among virtual currency exchanges. MEXC is also available online. We also have a lot of media for businesses, VIPs, and corporations, as well as blogs and SNS. We also have announcements and collaborations from time to time.
- English
- Pусский
- Türkçe
- Tiếng Việt
- Bahasa Indonesia
- 日本語
- 한국어
- Português
- Español
- Italiano
- 繁體中文
- 简体中文
- فارسی
- Deutsch
- Filipino
- Français
- ภาษาไทย
MEXC Global Email inquiry
MEXC accepts inquiries by email. For non-emergency inquiries, email inquiries are the best option if you don’t mind waiting for more than a few hours. Email inquiries can be made even if you have not opened an account. The email address will be service@mexc.com, so please try sending an email directly to us. You can also ask questions about the API, benefits, futures trading (BTC, XRP, ETH, USDT, etc.), and downloading transaction history.
MEXC Global live chat inquiry
MEXC handles inquiries via live chat. In the case of live chat inquiries, you can get an immediate response, so it will be an effective inquiry method if you want an immediate response. Contacting us via live chat is easy. There is a mark in the lower right of the home screen, so let’s click it.
The support center has articles for help, but if you can’t solve it with Top Suggestion, you can directly interact with the staff by clicking “Live Chat”.
When starting a chat, enter your preferred language and the content of your inquiry. Staff will respond with this information. Press “Start”. A chat will be initiated and staff will be available to assist.
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