In this article, we will explain how to solve the reason why you cannot open an account with MEXC. There are also problems such as not being able to register an account properly, or even being unable to register due to access restrictions. We will introduce the solution.
Why can’t I register and how to fix it
Please refer to the following for how to open a new account with MEXC. As a point of caution, we will introduce examples and solutions where registration is not successful using the following method. Let’s see if the following pattern applies to you. Even compared to Bybit, you should be able to open an account right away by clicking on the official website. Just submit the necessary documents and solve the puzzle at the end and you’ll be able to open your account right away. The maximum leverage is 200x, the fees (margin) are low, and there are many benefits. It also supports apps and has a high level of security.
already registered
Email addresses and phone numbers that have already been registered with MEXC cannot be used for registration again. When I receive the email verification code, the message “Already registered” is displayed, so I am unable to complete the registration. If you want to create multiple accounts by yourself, you can create sub-accounts yourself in advance. In fact, you can add it right away, which is very convenient. It is easy as there is no need for facial recognition, taking or uploading a photo, or submitting an ID (My Number Card, driver’s license, passport).
I have not agreed to the terms of use
Currently, when opening an account, you must agree to the terms of use. If the consent section is not checked, registration will 100% fail. Please be sure to check the box. Check out our FAQ, guide and terms of service. You cannot participate in various services or campaigns being held.
Access from restricted countries
There are some countries that restrict access due to national policies and other reasons. If you live in the following countries such as North Korea, Iran, Syria, Cuba, Crimea, etc., you will not be able to operate the app from your smartphone or computer, and your registration will be completely rejected by MEXC in the past, so you will have no choice but to give up. Before using it, you cannot use the exchange depending on your location, so you cannot make deposits or withdrawals.
- North korea
- Cuba
- Sudan
- Syria
- Iran
- Iraq
- Yemen
- Zimbabwe
- Myanmar
- Lebanon
- Libya
- Bolivia
- Ecuador
- Bangladesh
- Somalia
- Democratic Republic of the Congo
- Central African Republic
- Kyrgyzstan
- Burundi
- Afghanistan
- Macedonia
- Ethiopia
- Guinea
- Liberia
- Republic of Trinidad and Tobago
- Serbia
- China
- Indonesia
- United States
- Canada
- Italy
Verification code unconfirmed
You may not have verified your verification code. In that case, the authentication will remain unconfirmed and registration will not be possible. When registering, enter your email address and password and then authenticate your email. You cannot register unless you complete email verification. If you use the wrong method, you will not receive a bonus at the exchange, and you will not be able to make deposits or withdrawals. Be careful how you use it.
Server glitch
There may be a problem with the server and the registration process may not proceed. There is a possibility that the server is undergoing maintenance, so please wait a while before starting the registration process. This is the reason if you are unable to make deposits or withdrawals at the exchange, cannot receive a bonus, or do not receive a verification code or invitation code. Before getting into how to use it, check the official website of the exchange.
Typing error in two-factor authentication
Please note that there was a mistake when entering the two-step verification code. If the QR code has expired or you have entered a different authentication code, the authentication process will not complete. Let’s check whether you have entered the MEXC authentication code. Please check whether the verification email is going to your spam folder or whether you have registered with the correct email address.
account freeze
If your account is frozen due to fraudulent activity in some type of stock trading, such as spot trading or futures trading, rather than screening, we will refuse to register the email address or phone number you were using at the time. In this case, you have no choice but to give up. Since you have no choice but to use another email address or phone number, there are many disadvantages and risks. The conditions are also strict, so you will have no choice but to use another exchange.
I forgot my registered email address
If you forget the email address you entered in the form when registering with MEXC, your registration will not be successful in the first place. Even if you can register, you will not be able to log in after that. Since the registered email address should always receive a notification email from MEXC, the address from which the notification email is received will be the registered address.
forgot password
If you forget the password you set when registering with MEXC, the registration will not succeed in the first place. Even if you can register, you will not be able to log in after that. If you have forgotten your password, you can reset it, so please go to the login screen again and select “Forgot your password?”.
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