Crypto asset exchange MEXC allows you to trade BTC, ETH, defi, nft, etc. safely and quickly on the platform at real-time prices. MEXC mentions the possibility of account freezing in its terms of service. As you can imagine, when an account is frozen, it usually happens if you are involved in fraudulent activity. Users must trade according to the rules. We have summarized account freezing and prohibited matters.
MEXC Global Prohibited matter
Prohibited items are also mentioned on the official MEXC page. If you violate any prohibitions, your account may be frozen. Crypto assets such as BTC (Bitcoin), USDT, and XRP can be purchased, and by logging in, you can check the purchased coins and network remittance status on the page. MEXC also allows futures trading and spot trading. We also hold events and popular campaigns at no charge. Check what you need.
Unauthorized use of someone else’s account
Unauthorized use of another person’s account is prohibited. If this is discovered, not only will the account be frozen, but there is also the risk of not being able to create a new account. Profits may also be forfeited.
false statement
MEXC registration is based on identity verification, and the registration process is proceeding by looking at the registered person’s ID card and address documents. In the first place, if you register using other people’s documents instead of yourself, your account will be subject to freezing.
load the server
Any act that intentionally overloads the production server is a violation of the terms of use. This is because if the server is overloaded, other users will be annoyed. Subject to account freeze.
impersonation
Acts such as stealing account information by pretending to be a MEXC operation team, leading to a disguised site, etc., even though it is not an operation of MEXC, is also a violation of the terms and a crime. In this case, the account will also be frozen.
Automatic detour program
It is a violation of the terms of use to use a mechanism that automatically bypasses MEXC’s services by BOT, program, etc. in a way that was not intentionally provided. In this case, the account will also be frozen.
MEXC Global If your account is frozen
Your account may be frozen. If your account is frozen, you will not be able to log in to the account you created and you will not be able to withdraw money. In that case, all you have to do is contact the support center. Please refer to the article below for information on how to contact the support center and how to contact them.
Possibility of unfreezing
The chances of your account being unfrozen are not very high. If you have been penalized for violating some kind of rule, there is a high possibility that you will not be able to get it lifted easily. It will all be left to the discretion of the management, but I think it would be better to negotiate to some extent and be persistent.
another exchange
Your account will be frozen, and if nothing can be done, you may have to give up on using MEXC. In that case, there is nothing you can do as you will not be able to create an account again. In this case, you have no choice but to register with another exchange and continue your activities. However, other exchanges also have prohibited items, so please be sure to follow them.
MEXC Global Freeze your own account
Actually, MEXC has a way to freeze your own account. The account freeze function is a function that prevents the account from being used. If you don’t plan to trade for a long time, freezing your account is a good security measure. The operation method is as follows. Please log in first. Clicking on the red frame from the home screen will expand the menu. Select “Security”. You can also check it in the app and then freeze the submission. If your account is frozen, you will not be able to make payments or make deposits using credit cards.
If you go to the bottom of the screen, you can see that there is a button to freeze. You can deactivate your account by pressing the freeze button.
Measures to avoid risks
Please note that no matter what your purpose is, if your account is banned and you can no longer use it, there is nothing you can do unless you contact us, apply, and cooperate. Exchanges provide various functions and information, so we recommend that you always take precautions. The environment of the virtual currency market is such that the corresponding coin of a listed partnership or unique project that is being invited is delisted, or the price suddenly plummets. Let’s improve our behavior to protect our funds.
Check media and news information
Exchanges often communicate their business through media and news. Please refer to our above link to access the official website and check the terms of use and other reports, warnings, and announcements from time to time. The exchange disseminates information based on its policies through various media such as customer service, community, blog, X (twitter), youtube, reddit, instagram, telegram, and discord. There is also a lot of new benefit information for each category, such as futures and M-day, as well as information for corporations.
Make sure to use the service in a healthy manner
Please use the service in a healthy manner. Personal wallets are also tracked and monitored by operational staff. Stop any fraudulent activities now to avoid losses. Investors must use it at their own risk. It seems that some people who have actually experienced this experience have been unable to take out the funds in their accounts after being banned.
Take advantage of your own token MX
Officially, it has a VIP program and API, and it even has its own token, MX. If you hold the token, you have the right to participate in various events. You can test it yourself and decide whether to invest in things like Kickstarter and use it as you see fit. Information on the details of the event can be found officially. Please understand each before considering whether to participate. There is a possibility of losing or increasing your assets, so it is recommended to invest in highly rated pairs and get rebates.
Some tokens are delisted
Some tokens were listed on exchanges but were deprecated after receiving warnings. There are many cases where a project cannot be strengthened within the deadline, does not develop, and ends up being hidden. There are many projects like this in the virtual currency industry, so if you have tokens, always check MEXC’s official website and Telegram.
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