Overseas virtual currency exchange Gate.io has some problems when using it, so in this article we will explain the problems and 24-hour customer chat support. It is one of the most popular virtual currency exchanges in the world. Therefore, it is characterized by a large number of registered users. Under such circumstances, certain users may commit prohibited acts and have their accounts suspended. We have put together an article that explains what actions are prohibited, so we hope you will find it helpful.
Prohibited matter
Just because you register with Gate.io doesn’t mean you can do whatever you want. Of course, there are some acts that are prohibited, so I will explain them one by one. By the way, you can also check the prohibited items from the link below. Although there is some risk, the maximum leverage is high, so it is advantageous because you can trade based on the price even with a small amount. If you have the funds, you can easily purchase physical items. You can use it on the app and trade on the web.
self affiliate
As an overview, self-affiliate marketing is prohibited on Gate.io. Self-affiliate marketing is a method in which you click on a service that can be introduced as an affiliate, complete the registration, use it, trade in spot or futures, and receive commissions and rewards. There is no particular penalty, but there is no reward for self-affiliate on Gate.io. There is a similar trend at overseas exchanges.
Owning multiple accounts
This is a disadvantage because the industry completely prohibits the same user from creating multiple accounts. If this is discovered, it will lead to account suspension. Instead, users can select, apply for, and create multiple sub-accounts within the same account. The official website also mentions it in news and guides.
false information
If you register with a name that does not exist, or if you register with clearly false information such as a non-existent address or phone number, it will be considered malicious activity and your account may be suspended. When registering, you must enter accurate information. If discovered, bonuses, campaigns, promotions, and airdrops will also be excluded from these targets and you will not be able to receive them. In the future, you will no longer be trusted and your account may be frozen. Depending on the situation, you may be asked to submit some documents again.
hacking
If you steal or hack some of the information of other users on the market, it will violate the terms of service and fall under malicious behavior, so you will be promptly removed from the platform and the next step will be account suspension. It’s very possible. It goes without saying, but interfering with other people’s assets is a crime, so please refrain from doing so. Trading in new listed products will also no longer be possible. You will have no choice but to negotiate directly with the management.
load the server
If you use an automatic tool or the like to make an extremely large amount of transactions in a short period of time, it will put a heavy load on the server. Please note that this may cause inconvenience to other users. In the worst case, your account may be suspended.
Harassment of other users
Gate.io also has chat rooms where you can exchange information. As a result, there are more places to communicate with users, but some users harass other users. If you go too far, your account may be suspended.
Solutions for suspended accounts
If your account is suspended, you will basically not be able to trade. You will not be able to make deposits or withdrawals. In this case, the only solution is to contact the support center and negotiate. Of course, the odds of a successful negotiation are not very high. If you commit malicious acts, it is better to think that the possibility of the account suspension being lifted is low. In that case, you will be using other exchanges.
Deposits and withdrawals not possible
If your account is frozen by Gate.io, deposits and withdrawals from your account will be stopped in the first place. As a result, even if you have deposited money in your account, you will not be able to withdraw it, so as mentioned above, it will be at the discretion of the support center.
Not tradeable
If your account is frozen, you will not be able to make any transactions, so there is nothing you can do. If your account is frozen, you will be unable to use the entire service, so depending on the outcome of negotiations with the official support center, you may have no choice but to give up. There was no other information on this matter in other media.
You can open an account for free
Gate.io allows you to open an account for free. Leverage trading is possible, and security certification measures are quite comprehensive among crypto asset exchanges. User login, wallet management, fund management settings, storage, purchasing, and token holding have all been enhanced for peace of mind. There is also a point system, and you can currently trade in major currencies such as Bitcoin. It is easy to send money using blockchain, such as credit cards, and you can earn profits indefinitely through derivatives and margin trading. It is used by users all over the world and allows you to make the latest trades in fluctuating market prices.
Complete support system
Gate.io has a pretty comprehensive support system. You can manage your tokens safely and receive detailed support. We also accept questions regarding the latest information and identity verification. You can receive even more support by subscribing to the VIP plan. We offer a wide variety of financial products on the market and have a very good reputation in the industry. The quality of our services has improved and we are achieving this.
Full of functions
Gate.io has a wide range of buying and selling functions such as staking, spot trading, p2p, and futures trading, and provides recommended services that users will never get bored of. A mobile app is also available for management and event participation. There are also plenty of altcoins such as BTC, ETH, and USDT. You can trade with more coins than Binance. There are many events such as acquiring airdrops for startups and newly listed companies, so you can secure profits.
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