At the cryptocurrency exchange Bybit, you can safely access the market and purchase BTC, NFT, and spot altcoins using Google Authenticator for two-step authentication. Two-step authentication refers to a second authentication used to verify your identity and approve the execution of services, separate from the ID and password authentication used when logging in. Doing this is a security measure.
Types of two-factor authentication
Two-step authentication has the following patterns, and Bybit recommends using all of them as two-step authentication. The timing to use this authentication is as follows, which should be set when opening an account. Please be sure to do this as a security measure. You can also send and configure settings using the app, which is recommended. There is also a guide on the exchange’s official website, so please refer to the information. Maintain high security and manage your funds with your wallet.
Google authentication
You can authenticate by randomly generating a 6-digit authentication code with the authentication method using the Google authentication system and typing the password. This authentication method will use Google Authenticator.
Email verification
For email authentication, an authentication code will be sent to the registered email. By entering this authentication code when logging in, you can successfully log in.
mobile phone sms authentication
For mobile phone SMS verification, a verification code will be sent to your mobile phone via SMS message. You can log in successfully by entering this verification code when logging in. Don’t worry, the operating company allows you to make additional settings using a smartphone app.
Install Google Authenticator
You can download Google Authenticator from Google Play or Apple store. You can download it from the link below.
How to restore Google Authenticator
If your phone is broken, your data is lost, or something is wrong, you will not be able to see this verification code. In such a case, we recommend that you try to restore using the following methods.
press recovery key
As a means, if you press the recovery key, you may be able to restore. If you made a note of the recovery key code displayed under the QR code when authenticating with Google, it will be linked to your Bybit account again. If you didn’t save the recovery keycode, you can’t restore it yourself, so please send an email to Bybit. The contact information for the support center is as follows.
What to do if you want to cancel two-factor authentication
If you have installed Google Authenticator but have changed models or changed mobile phones, you will need to take over or unlink Google Authenticator from Bybit.
If you want to cancel the two-step verification of Google authentication, log in to Bybit, click the avatar mark, and click “Account & Security” from the expanded right menu. After that, scroll the screen and click “Disable” in the Google authentication column of the two-factor authentication item.
Enter your account password and the 6-digit verification code from Google Authenticator. After completing the input, select “Confirm”. This completes unlocking.
When the unlocking process is successfully completed, the “Unlocking completed message” will be displayed. This completes unlocking. Let’s connect again with the new model.
FAQ
Problems with Google Authenticator often occur. Please try the following solutions in the following cases. If you do not enable two-step authentication, you will be at a disadvantage when trading inverse or unlimited USDT. Make sure to set it up properly from the page. We recommend installing it from the system app.
Can’t use two-factor authentication
If you are unable to perform two-step authentication, please contact support. There may be some kind of problem. If you consult with the management about the above measures, knowledgeable staff will be able to tell you the solution. For now, please tell us the details of the error and we will tell you the effective method.
After two-factor authentication, it says the verification code does not match
In this case, first check if the authorization code is correct. If the input is correct, you may have entered an expired authorization code. If it still doesn’t work, please contact support.
Lost or damaged smartphone
There is nothing the user can do in this case. Please contact the support center and ask them to cancel the authorization first. After that, it will be re-linked again.
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