MEXC Global: Latest explanation of reasons why deposits (reflections) cannot be made, causes of not being able to be made even after a certain amount of time has passed, solutions, and countermeasures

MEXC

After opening an account at the overseas cryptocurrency exchange MEXC, you will need to purchase and deposit cryptocurrencies such as BTC, NFT, ETH, and GameFi. This article explains the methods and procedures for doing so. Also, be careful because if you make a mistake in your transaction at the cryptocurrency exchange, you may lose your funds in the worst case scenario.

MEXC Global Payment method

Please refer to the article below for information on how to make a deposit. Deposits can be made by bank transfer, credit card, or even virtual currency. Once the purchase is complete, it will be reflected in your wallet immediately. Cryptocurrency assets such as BTC, XRP, ETH, USDT, etc. can be purchased with a click. It is also possible to deposit funds using a QR code. Although it is an overseas exchange, legal currencies (US dollars, Japanese yen) are also accepted for deposits. There are many types and procedures for depositing, and they can also be done through the app.

MEXC Global Why can’t I make a deposit and how to fix it

Please refer to the following article for information on deposit methods. Deposits can be made by bank transfer, credit card deposit, and even cryptocurrency deposits. Once the purchase is complete, it will be reflected in your wallet immediately. Crypto assets such as BTC, XRP, ETH, and USDT can be purchased immediately with a click. It is also possible to deposit funds using QR codes. Although it is an overseas exchange, deposits can also be made in fiat currency (US dollars, Japanese yen). There are many types of deposits and procedures, and they can also be made through the app. The fees are the same for other exchanges such as Bitbank. Please also check your address.

Wrong remittance address

When depositing virtual currency, there is a possibility that the information selected and entered on the remittance source screen contains the wrong domestic or overseas remittance address. In this case, of course, you will not be able to make a deposit. In this case, please be careful as you may not be able to get your currency back. Please provide the transaction ID to the exchange and ask if they can take action. It could also be a blockchain issue or a memo issue.

Omission of tag input

Currently, when depositing virtual currency, it may not be possible to deposit into some categories due to tags not being entered properly. If the address is correct, the remittance will be successful, but depending on the situation, if the tag is not entered, we will not be able to provide the service because we will not know whose virtual currency belongs. Therefore, it is necessary to enter a tag so that you can identify the funds as your own. If you forget to enter it, please contact the exchange. Be sure to check the details beforehand.

Minimum deposit amount

MEXC has a minimum deposit amount. There are regulations as below. Please note that deposits below this amount will be rejected. This also applies to bybit and binance. Be sure to thoroughly check each brand from the top page of the official website to each page. It also supports many other coins such as EOS, USDC, and TRX. You can also download important transaction history above. The operating company is highly reliable, so it is a recommended exchange for those who want to start their own. It is a process that can be proceeded with with the push of a button.

BTC0.001 BTC
ETH0.01 ETH
USDT10 USDT
XPR21.5 XRP
BCH500 BCH
EOS1,000,000 EOS
LTC0.1LTC

Too slow to reflect payment

In the case of deposits, with the latest rules, no matter which deposit method you choose, it generally takes 20 to 30 minutes to several hours for the funds to be reflected. If the payment is not reflected after this, the next step is to contact the support center if you are unsure. However, although it is minor, if you use bank transfer, it will be a hassle and the bank’s business days will be involved. Please note that we are closed on Saturdays, Sundays, and holidays, so please be careful when picking up your order. Make sure to save any evidence such as screenshots.

network error

If you make a deposit with virtual currency and send the money to the wrong network (chain), it is a risk and you may lose the entire amount of virtual currency. Of course, if you use the wrong network, you will not be able to process the deposit. In this case, we recommend contacting our support center as described in the FAQ. When using it, please enter the correct address. Finally, be sure to check.

blocked for credit cards

It is important to note that if you use a credit card, whether it is Mastercard or Visa, there are cases where the card company will decline the payment process. This is because virtual currency crimes have increased rapidly in recent years, and card companies are becoming cautious. Contact your credit card company and ask them to remove the block. There may be a problem with the card settings, so be suspicious if you receive a refusal.

Send money to another exchange address

You may have mistakenly sent the coins to the address of another third-party exchange (such as Coincheck). In this case, of course, you will not be able to make a deposit as the remittance process will not be possible. No matter who the merchant is, whether it’s a computer or a smartphone app, users should be careful when making purchases to ensure that they completely compare the image with the actual destination of the remittance. If they do not match, the remittance destination is incorrect. Please do not send money blindly until you are at a level where you understand the functions. Either way, in the unlikely event of a small amount, you may lose the remittance amount.

bank refused

In recent years, investment fraud using virtual currencies has been spreading all over the world. Against this background, there are an increasing number of cases in which banks do not handle transfers of amounts related to virtual currency transactions, regardless of consent, and directly refuse transfers. If you specify bank transfer, we recommend that you carefully check whether your bank rejects virtual currency transactions or not before sending the money.

Freeze account

Your account may have been frozen. If you violate any prohibitions, if you hijack another person’s account, you may be subject to some kind of penalty. In that case, the deposit process will be rejected and your account will be locked. In this case, we do not know the history, so we recommend that you contact the support center page about the status.

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