Gate.io: Reasons why Gate.io deposits and withdrawals are not reflected and how to troubleshoot them Customer Support Center

Gate.io

Cryptocurrency exchange Gate.io allows deposits and withdrawals 24 hours a day, but we will explain how to deal with any problems or requests in this article. When actually depositing or withdrawing money, there may be cases where you are unable to deposit or withdraw money. There are various patterns and cases, so I have summarized solutions for each. We have also summarized the cases, including whether withdrawals have been refused or not.

Reasons and solutions for deposits and withdrawals

We have summarized the reasons why you are currently unable to make deposits or withdrawals and possible solutions, so please use this as a reference. Services such as not being able to pay with a QR code, not being able to mine blockchain on the screen, not being able to authenticate and make purchases even after registering a credit card, not being able to pay in kind, not being able to use Bitcoin in the app, not being able to manage the wallet, etc. We will briefly introduce a list of detailed examples of how to do this. Reduce your risks by knowing how to deal with them. There are many benefits.

Deposits and withdrawals on fraudulent sites

Gate.io will be a pretty famous cryptocurrency exchange. If you log in to a phishing site, you will not be able to make deposits or withdrawals. On the contrary, your login information will be stolen, so please change your password immediately. The site address of Gate.io is as follows. There is no problem if the address after www.gate.io is different, but it is dangerous if even one of the addresses below is different.

Buy/Sell Bitcoin, Ethereum | Cryptocurrency Exchange | Gate.io
Leading cryptocurrency exchange with over 1700+ cryptocurrencies & stablecoins such as Bitcoin ✓ Eth...

Input error when applying

It is common to make an input error when applying for deposit. In the case of virtual currency remittance, if the address, tag, or transaction memo is entered incorrectly or forgotten, the remittance is 100% impossible. Also, if you make a mistake in choosing the chain name, the remittance will fail as well. It is especially important to note that some virtual currencies such as XRP require you to enter a symbol of alphanumeric characters called “transaction tag” or “transaction memo” in addition to the address to send money. The same goes for input errors in credit card numbers and input errors in bank transfers.

network congestion

There are cases where deposits and remittances are delayed due to busy transactions. This is network dependent, so you have no choice but to wait. Generally, remittances are completed within a few hours, but there are cases where they are still delayed.

Insufficient network usage fee

Gate.io basically does not charge a fee for withdrawals, but a network fee will be charged. Since a network fee is required when withdrawing, you must apply for a withdrawal amount that takes into consideration the network fee. Network fees are set for each virtual currency. If you do not reach this amount, you cannot withdraw.

BTC0.001BTC
ETH0.013ETH
XRP1.8XRP
USDT40USDT

withdrawal limit

Gate.io has different withdrawal limits set every 24 hours depending on the status of identity verification. The amount that can be withdrawn every 24 hours is subject to the following limits: If you plan to withdraw a large amount of virtual currency, you should apply for identity verification as soon as possible.

KYC0100,000USDT / 2BTC
KYC12,000,000USDT
KYC25,000,000USDT
KYC38,000,000USDT

Minimum withdrawal amount or less

Gate.io has a minimum withdrawal amount for each cryptocurrency. Similarly, there is a withdrawal limit, and if you apply for less than or more than that, you cannot withdraw. The minimum required withdrawal amount and withdrawal limit for each will be displayed on the actual withdrawal page, so you can check it at the time of withdrawal.

Source : Gate.io

account penalty

Deposits and withdrawals cannot be made if a penalty has been imposed on the account itself. This will freeze users who have repeatedly committed malicious acts or hacked users, so nothing can be done. Please do not commit any violations.

Change security settings

If you change the security settings, the withdrawal function will be suspended for 24 hours. This is a crime prevention measure. In this case, you need to wait at least one day before taking action, so be careful.

If not resolved

In the case above, if you can’t solve the problem at all in any of the patterns, the best way is to contact support and have them solve it. The support center is open 24/7, so please refer to the article below to contact us.

Are overseas virtual currency exchanges safe?

Overseas virtual currency exchanges also have a high level of security. Two-factor authentication is commonplace. You can get started with a simple click in your browser on your computer or smartphone. Our customer center also provides support, so please send it to the recipient and check the contents. We also do futures trading, and you can trade famous coins on the web such as solana, ethereum, bitcoin, and tether.

There is a lot of information disseminated through the media.

There is a lot of information disseminated through the media. The news on the official website is attractive because it provides information on ordering in fluctuating market prices, how to win, and points explained on blogs and SNS. We recommend using a smartphone app as it allows you to trade safely. There are also great bonuses and campaigns, so be sure to receive them through airdrops. The coin brands and types are the largest in the industry, and we handle more than Binance. Check the official handling.

We also handle legal currencies

We also handle legal currencies (dollars, Japanese yen, euros, etc.), which can be converted into funds and used for derivative transactions. You can also ask questions about the content directly to the management. Therefore, you can participate in the market smoothly. With so many trading methods, there is a wealth of trading available online. Please note that the latest prices are subject to change.

There are many trading methods

Gate.io’s latest information provides a wide variety of optimal services such as staking, spot trading, and futures. New trading methods are increasing every year, so they are convenient to use. The website has also been enhanced and there is a glossary of terms on the official website, so be sure to check it out. You can also use the guide to find out anything you don’t know about basic information such as altcoin products, status, buying and selling, and rewards.

Are there withdrawal refusals?

Gate.io is one of the world’s most popular and famous cryptocurrency exchanges. There is no possibility of withdrawal rejections other than the above issues. At least I’ve never had a problem so far. Please note that withdrawals may be refused if you make a profit by trading that does not follow the rules.

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